They promised me heaven, but I haven’t gotten that. They told me, “Go get a good vehicle.” And I have one. But they are diverting more customers to UberX-and that takes away my fare. He is afraid they will transfer him to UberX. One of them owns a very expensive vehicle, and his rating system is actually 4.2.
Some of my friends will have a problem because they are 4.6. 1, they are going to automatically put those below 4.6 in UberX-whether they like it or not.
If they say “we have a problem from this guy, but he is still a good driver, let’s give him less work and tell the computers to give them only, say, five pick-ups a day.” It is very calculated.
They say bad ratings don’t affect the drivers getting fares, but it does. Computers are programmed by people. Well, what did you get hired for? To make your own decisions or you want the computer to make it? The computer doesn’t know customer relations. And if you ask them, the staff doesn’t know how to answer your question because they are told from the top that the computer tells us this.
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